digital transformation Tag

The Orange Business Services Digital Workspace offers a catalog of mobile solutions and applications for the digital transformation of businesses. The solutions chosen to integrate the catalog are part of an Orange strategy aimed at supporting the digital transformation of its business customers.   After a phase of evaluation and tests, the applications experts of Orange Business Services have chosen to integrate Apizee Diag into their catalog....

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Smart Industries 2018

Creating the industry of the future is to dare to take the digital turn. Companies are moving toward an economy of services and usage, and customers are once again at the center of the manufacturing value chain. This revolution is based on mastering new technologies, training people, and rethinking organization models.   The 3rd edition of Smart Industries will take place this year from 27 to 30 March...

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In the previous article, we gave you five first reasons that would suit you to consider setting up a video-assistance project in the industry sector. And we promise to give you five more in a second article. Here they are! To read the first part click here.     6. Expand your training tool set   All content recorded during a remote visual interaction can be saved and stored in a...

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Real-time video-assistance is one of the most disruptive innovations introduced in the services sector in recent years. Users and technicians on site can meet a variety of difficulties and not have answers for all situations. Video support, whether used via a standard mobile device or other connected devices, provides the ability to obtain remote expert advice and management approval in real time. Here are the first 5...

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Paris, October 4, 2016 - The real-time customer engagement and visual assistance solution provider Apizee,  became an active member of the ARFC to defend, enhance and contribute to the evolution and modernization of the customer relations.   Apizee provides to multimedia and multi-channel customer interaction solutions in websites (voice, video, screen sharing) for customer relationships players. Apizee solutions can be integrated to the traditional phone systems, allowing a...

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Once again our warmest thanks to the Crédit Agricole Centre Loire specially Luigi del Moral for his intervention besides Michel L'Hostis during  "Banque & Innovation Paris 2016" conference. If you did not get the opportunity to attend the conference, you are welcome to download the conference slides (in french) by filling on the application form below.   Upload the presentation (french version only)   [contact-form-7 id="2130" title="Upload_Banque_Innovation_2016"]...

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Header_post_01_apizee-exhibits-at-banque-innovation-paris-2016

Apizee will showcase its solutions for real-time customer interaction management on Banque et Innovation 2016 exhibition September the 27th and 28th in Paris la Défense. Come and see how Click to Chat and Click to Video solutions contribute to enhancing customer relationship and improving financial adviser efficiency in the bank and insurance industries.   Keynote: Apizee / Crédit Agricole Tuesday September 27th - 11.30AM   Michel L'Hostis, Apizee CEO and Luigi del Moral, Project Manager for Crédit Agricole...

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thanks-to-apizee-credit-agricole-normandy-digital-bank-agency-humanize-their-online-customer-meetings

Crédit Agricole digital bank agency selected Apizee solution to communicate with their customers through web-based videoconference. Solution spans web-based text messaging, audio and video calls and gives a more human touch to digital customer relationship. Customers feel more comfortable, online banking services turn innovative and convenient.   Web sites have become fully-fledged customer relationship management devices. However, many people are still reluctant to give away the personalized...

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