digital transformation Tag

Crosscall Apizee Partnership

The French mobile manufacturer Crosscall and Apizee become partners for the distribution of their solutions. Thanks to this partnership, Apizee’s customers will have access to shock-proof, waterproof and high-performance smartphones; adapted to all trades and professional uses. Crosscall devices are 100% compatible with the Apizee technology and makes possible to carry-out remote video-assistance even outdoors or in difficult conditions....

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Visual assistance for field services - Visio-assistance pour les services industriels

[vc_row][vc_column][vc_column_text]The digital transformation of industrial services has been underway for several years now in many sectors of activity. Many companies have gradually integrated solutions to optimize the operations of their field technicians, including visual assistance. This trend has accelerated with the context of the pandemic linked to COVID 19. You will find here a list of key factors to consider when choosing a video-assistance solution...

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Remote work and videoconferencing

The SNCF strike which began on October 18, 2019 continues its evolution with a national strike scheduled for December 5. As transport is highly affected, the alternative of remote work is set up in many companies. In many of them, the success of this action lies in the use of a collaborative videoconferencing tool for the teams. This allows a saving of time and money.   The...

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The Orange Business Services Digital Workspace offers a catalog of mobile solutions and applications for the digital transformation of businesses. The solutions chosen to integrate the catalog are part of an Orange strategy aimed at supporting the digital transformation of its business customers.   Validation of Apizee Diag after tests by Orange Business Services   After a phase of evaluation and tests, the applications experts of Orange Business Services...

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Smart Industries 2018

Creating the industry of the future is to dare to take the digital turn. Companies are moving toward an economy of services and usage, and customers are once again at the center of the manufacturing value chain. This revolution is based on mastering new technologies, training people, and rethinking organization models.   The 3rd edition of Smart Industries will take place this year from 27 to 30 March...

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In the previous article, we gave you five first reasons that would suit you to consider setting up a video-assistance project in the industry sector. And we promise to give you five more in a second article. Here they are! To read the first part click here.   Here are 5 other reasons :   6. Expand your training tool set   All content recorded during a remote visual interaction can be...

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Real-time video-assistance is one of the most disruptive innovations introduced in the services sector in recent years. Users and technicians on site can meet a variety of difficulties and not have answers for all situations. Video support, whether used via a standard mobile device or other connected devices, provides the ability to obtain remote expert advice and management approval in real time. Here are the first 5...

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Paris, October 4, 2016 - The real-time customer engagement and visual assistance solution provider Apizee,  became an active member of the ARFC to defend, enhance and contribute to the evolution and modernization of the customer relations.   Apizee provides to multimedia and multi-channel customer interaction solutions in websites (voice, video, screen sharing) for customer relationships players. Apizee solutions can be integrated to the traditional phone systems, allowing a...

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banque innovation

Once again our warmest thanks to the Crédit Agricole Centre Loire specially Luigi del Moral for his intervention besides Michel L'Hostis during  "Banque & Innovation Paris 2016" conference.   If you did not get the opportunity to attend the conference, you are welcome to download the conference slides (in french) by filling on the application form below.   Upload the presentation (french version only)   [contact-form-7 id="2130" title="Upload_Banque_Innovation_2016"]...

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