online banking Tag

The rise of online banks is changing the overall perception of users on the bank. The digital transformation of banks has an important impact on users. With the increase of online banking services, the number of physical visits to bank branches continues to decline steadily. According to a report by the EFMA[1], by 2022 it is expected that visits to physical branches would drop from...

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thanks-to-apizee-credit-agricole-normandy-digital-bank-agency-humanize-their-online-customer-meetings

Crédit Agricole digital bank agency selected Apizee solution to communicate with their customers through web-based videoconference. Solution spans web-based text messaging, audio and video calls and gives a more human touch to digital customer relationship. Customers feel more comfortable, online banking services turn innovative and convenient.   Web sites have become fully-fledged customer relationship management devices. However, many people are still reluctant to give away the personalized...

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