April 2014

Plein Vent IzeeChat Chatbox

Plein Vent is a tour operator offering various formulas. They chose the IzeeChat solution from Apizee to improve their Customer relation on their web channel. With 500 000 page views per month, 7 Plein Vent advisers handle inquiries from clients and advise daily their visitors in real time. IzeeChat helped to reduce significantly their Hotline incoming calls and optimize inquiry processing time.   Features :    Chat distribution between advisers with implementation of an...

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