Customer stories
Find out how companies like yours are using video communication with Apizee.
Find out how companies like yours are using video communication with Apizee.
Discover why integrating video call into Genesys improves the customer experience, speeds up problem resolution and makes agents' work easier.
Why you should do video calls in Genesys
3 Sep 2025
Claire Boscq, CX Activator and founder of JCX Alliance, shares her unique approach to wellbeing-led customer experience. Discover her vision in this new Apizee CX Voices interview.
![[CX Industry Voices] Interview with Claire Boscq](/scripts/files/685be577407c05.79748508/claire-boscq.png)
[CX Industry Voices] Interview with Claire Boscq
25 Jun 2025
Call Centre Helper’s Xander Freeman spoke to Charles Kergaravat, CMO at Apizee, about the rise of video chat in customer service.
The rise of Video Chat in customer service
20 Jun 2025
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