Public Administration

Public Administration

Secure Video Meetings

Streamlined meeting scheduling and video conferencing for European government agencies with guaranteed digital sovereignty.

 

Get a demo

Benefits of a European Video Conferencing Solution

Ease of Use

Secure your video meetings without compromising user experience and accessibility.

Digital Sovereignty

Secure video communications solutions, tailored for governments and public sector departments.

Environmental Advantage

Achieve significant cost savings by reducing travel and optimizing your agency’s carbon footprint.

Apizee helps you provide better support for citizens

Apizee appointment illustration

Offer better service to citizens with the video counter

  • Organize a personalized appointment area (waiting room, appointment booking, remote document transmission, etc.) at each counter.
  • Collect identity (KYC), documents and vouchers in a few customizable steps.
  • Direct users to the best available agent (based on availability, skills, location, etc.) via a DCO.

Get more info ⟶

Apizee monitoring illustration

Measure and improve citizens satisfaction

  • Record and analyze calls to optimize your teams' methods.
  • Systematically assess citizen satisfaction after each interaction with a personalized questionnaire.
  • Supervise activity and manage your agents' schedules with planning tools, dashboards and activity reports dedicated to managers.
Apizee security illustration

Benefit from a secure, sovereign videoconferencing solution

  • All communications are AES256 encrypted to guarantee confidentiality.
  • Single Sign-On (SSO) authentication - OpenID Connect - for centralized user management in your systems.
  • Compliance with the General Data Protection Regulation (GDPR).
  • Service hosted in Europe by OVH, HDS-certified and ISO 27001-secured.

Our security commitments ⟶

What they are saying

"Deployed in several of our sites throughout France, we are fully satisfied with the solution and the collaboration with the Apizee teams. We appreciate the responsiveness, project follow-up and support provided by the teams to ensure success!"

Stéphane Cailleau
Field Service Manager / Groupe Atlantic

"Thanks to Apizee we've reduced the number of times our technicians have to travel, speeding up the processing of service requests and decision-making on the type of service and the area of expertise of the technician who is to carry out the service."

Lionel Mailhol
Technical Manager / Habitat Audois

"We had privileged contact with the Apizee team throughout the implementation of the project which enabled us to carry out a rapid and efficient deployment."

Matthieu Juglas
Customer Training Manager / Polysoude

"During a call-out for an apartment fire, the Apizee solution was implemented after the initial rescue operation. The initial resources could be reinforced before the emergency services arrived, saving time for the rest of the operation."

Fabrice Weber
Chief Warrant Officer / SDIS Haut-Rhin

"We're really fans of this solution! Our customers are asking for it, and they're starting to get the reflex of requesting a videoconference. It saves us a lot of travel, and optimizes our technicians' interventions."

Guillaume Chevalier
Technical Manager / Kiloutou

"Thanks to the Apizee solution, every day we troubleshoot our customers remotely, optimizing our diagnostics and above all ensuring people's safety. Thank you for your support!"

Henri Briere
Assistant Manager - Troubleshooting Call Center / Enedis

"The Apizee solution is very useful for troubleshooting machines that don't have a remote connection. Thanks to the solution, we can troubleshoot our customers more quickly and limit travel."

Franck Raguin
Customer Service Manager / Heidelberg

"We appreciated the Apizee team's availability and responsiveness in setting up our project. Integration of the solution was rapid thanks to excellent support from the teams."

Julien Duprat
Technical Project Manager / Kiloutou

"Apizee is an efficient solution that enables us to be in direct visual contact with the insured and his damages. The collaborative tools also enable us to explain to our interlocutor certain rectifications on the claim or points of disagreement."

Laurent Buon
Expert / Eurexo

"We can maintain close proximity to our customers when they have technical questions. This device is a major source of savings for our customers. Decision-making time can be reduced from a few days to a few hours."

François Planaud
Executive Vice President / Safran Aircraft Engines

"ENEDIS Bretagne implemented the Snap Racco solution using Apizee to avoid systematic travel. Thanks to the use of Apizee, ENEDIS Bretagne has succeeded in reducing travel by its connection technicians."

Rémy Verdier
Department Manager / Enedis

Blog

  • Discover how the LEARN method helps customer service teams listen, empathize, and resolve issues more effectively—plus real examples and video support tips.

    Read more

    How the LEARN Method Improves Customer Service Communication

    Customer Service Frameworks

    How the LEARN Method Improves Customer Service Communication

    27 Jan 2026

  • Learn how the HEARD method helps customer service teams resolve complex issues with empathy, structure, and clarity—plus examples and video support tips.

    Read more

    How the HEARD Method Improves Customer Service (With Real Examples)

    Customer Service Frameworks

    How the HEARD Method Improves Customer Service (With Real Examples)

    16 Jan 2026

  • Awaab's Law gives social housing tenants new rights from October 2025. Here’s what you need to know about the new UK legislation on damp and mould in social housing.

    Read more

    What is Awaab's Law? New UK Legislation for Social Landlords

    Blog

    What is Awaab's Law? New UK Legislation for Social Landlords

    16 Jan 2026

<< First < Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 Last >>

Interested in our solutions?