July 2016


1 - Define objectives upstream   Before searching for a technical partner, define your business objectives: are you looking for new leads ? new paying customers ? trying to transform more visitors into buyers? differentiate ? modernize your brand ? reduce time spent by agents on the phone? All those objectives are obvioulsy valid, they only depend on you. But in any case, no projet may succeed without clearly taking the time to defining objectives...

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Banner 5 reasons to engage your customer

1 - Show your customers you care   Show your customers you value their business by offering them a rich, human and personalized interaction. Create a feeling of closeness that will get your customer base more loyal and help you boost your conversion rates.   2 - Save time on complex problems solving   Leverage all the array of video features (to get more efficient in your support and after-sales duties....

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