September 2020

Video-assistance and loyalty

Today, one of the main challenges for brands is to build customer loyalty. Indeed, studies show that increasing the retention of the best customers can lead to an interesting increase in economic results. This strategy is even more obvious when we know that retaining customers costs less than acquiring new ones. One of the best ways to retain customers is to offer customer service that...

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Rachat Keyyo Apizee

Paris, September 3, 2020 - Keyyo, a 100% subsidiary of Bouygues Telecom Entreprises, specializing in solutions for SMEs and VSEs, announces that it has recently completed the acquisition of the majority stake in Apizee, editor of open solutions for video-assistance.   Apizee is a French company, created in 2013 by Michel L’Hostis and Frédéric Luart, in Lannion, the cradle of telecommunications in France.   Apizee's video assistance solutions, which...

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