AI chatbots vs. human agents: The customer support dilemma
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AI chatbots vs. human agents: The customer support dilemma

08/08/2024Admin
Charles Kergaravat for Maddyness
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    From Maddyness UK, March 2024

    In the rapidly evolving landscape of customer experience, the debate over the use of AI chatbots versus human support continues to intrigue and challenge customer experience leaders…

     

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