From Maddyness UK, March 2024
In the rapidly evolving landscape of customer experience, the debate over the use of AI chatbots versus human support continues to intrigue and challenge customer experience leaders…
To read full article, visit Maddyness
Adrian Swinscoe, CX advisor and workshop facilitator, shares why great experiences are built in the present. Check out the latest Apizee CX Voices interview.
![[CX Industry Voices] Interview with Adrian Swinscoe](/scripts/files/68494c5a1cb184.84239183/adrian-swinscoe.png)
[CX Industry Voices] Interview with Adrian Swinscoe
11 Jun 2025
Declan Ivory, VP Customer Support at Intercom, shares how tech innovation transforms CX. Discover his bold vision in our CX Industry Voices interview.
![[CX Industry Voices] Interview with Declan Ivory](/scripts/files/6842dc3b478912.73769971/declan-ivory.png)
[CX Industry Voices] Interview with Declan Ivory
6 Jun 2025
Giulio Castiglioni, Customer Care Director at Playtomic, shares how simplicity, empathy, and AI are redefining customer experience at scale. A new interview from Apizee's CX Ind...
![[CX Industry Voices] Interview with Giulio Castiglioni](/scripts/files/68372f03a56c31.16557117/interview-giulio-castiglioni.png)
[CX Industry Voices] Interview with Giulio Castiglioni
28 May 2025
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