Don’t make your customers wait in line to get in touch with an advisor. With Apizee, your web users have the opportunity to be called back for free immediately or schedule the call back on a chosen time slot.
Improve customer service efficiency and user experience with a brand-friendly solution, easy and quick to deploy.
79% of customers are satisfied with webcallback services.
87% of customers expect to wait less than 4 minutes on the phone
23% of increase on the average customer basket
40% of reduction on drop-out rates
Allow customers who need banking and/or insurance advice to reach you without waiting in a phone queue.
In just one click, give your customers the opportunity to be called back by your support or after-sales service to answer their concerns and help them to quickly solve any problem.
The slightest doubt can turn into a cart abandonment. Let your customers request a free Web Callback to answer their questions about a product, delivery, payment, etc.
Offer your customers and prospects abroad, traveling or on a business trip to the possibility to join your agents for free.
Possibility to set slots to schedule the call-back during opening hours or on selected times
Choice of call-back button location, choice of design to adapt it to your graphic charter
Statistics on the number of calls, answered, unanswered, duration of calls, call-back delay times…
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