Apizee Webcallback

In brief

Don’t make your customers wait in line to get in touch with an advisor. With Apizee Webcallback, your web users have the opportunity to be called back for free immediately or schedule the call back on a chosen time slot.

 

Improve customer service efficiency and user experience with a brand-friendly solution, easy and quick to deploy.

Instant web call back

Why use Apizee Webcallback?

Improve customer experience

79% of customers are satisfied with webcallback services.

Reduce waiting time

87% of customers expect to wait less than 4 minutes on the phone

Increase your conversion rates

23% of increase on the average customer basket

Reduce drop-out rates

40% of reduction on drop-out rates

Apizee Webcallback

Use Cases

Businessman talking smartphone paying bill credit card webcallback

Bank and Insurance customer service

Allow customers who need banking and/or insurance advice to reach you without waiting in a phone queue.

Man talking smartphone living room router webcallback

After-sales support

In just one click, give your customers the opportunity to be called back by your support or after-sales service to answer their concerns and help them to quickly solve any problem.

Woman talking smartphone Webcallback

E-commerce

The slightest doubt can turn into a cart abandonment. Let your customers request a free Web Callback to answer their questions about a product, delivery, payment, etc.

Urban businessman airport smartphone webcallback²

Booking services

Offer your customers and prospects abroad, traveling or on a business trip to the possibility to join your agents for free.

Apizee Webcallback

Features

Immediate call-back

Immediate call-back of your users on the phone number of their choice

Scheduled call-back

Possibility to set slots to schedule the call-back during opening hours or on selected times

Custom widget

Choice of call-back button location, choice of design to adapt it to your graphic charter

Statistics

Statistics on the number of calls, answered, unanswered, duration of calls, call-back delay times…

Administration console

Module to manage profiles and user rights. Management of time slots and holidays

International call-back

Webcallback to any destination

Demo

Discover our solutions or stay in touch with our latest innovations.

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Partner

Become a partner

You are a software developer, a communication solutions integrator or a vaue-added-reseller and you’re looking for smart and easy ways to roll-out real-time communication services.

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Developer

You are a developer and want to use the power of WebRTC?

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