In a customer relations landscape now evolving day by day, customer service has become a key differentiator for consumers. Customer service and quality support has become one of the main drivers of the purchasing decision.
Typical customer support models rely on the phone channel to solve customer problems. But customer support can be optimized through video visual assistance. In fact, visualizing the customer’s environment and guiding her or him in real-time video, can lead to a faster and more efficient resolution of an issue and improve the customer experience.
Apizee will be on Stratégie Clients from April 10 to 12, 2018, an edition built around the theme of the augmented customer relations.
Our team will showcase our solutions and demos for remote visual assistance. Discover how to:
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