Paris, October 4, 2016 – The real-time customer engagement and visual assistance solution provider Apizee,  became an active member of the ARFC to defend, enhance and contribute to the evolution and modernization of the customer relations.

Apizee provides to multimedia and multi-channel customer interaction solutions in websites (voice, video, screen sharing) for customer relationships players. Apizee solutions can be integrated to the traditional phone systems, allowing a smooth transition to digital technologies.

By joining the AFRC, Apizee wants to share its expertise in the business digital transformation, to exchange best practices and to reflect on the sector’s many challenges in the years to come (automation, chatbots, video customer relations) with the other members of the association.

About the AFRC: The aim of the French Association for Customer Relationships is to promote the Customer Relationship activities among general public and other actors that could influence the evolution of the contact centers. Therefore, the AFRC  keep an eye on important news and developments in this sector.

For more information: www.afrc.org