In a customer relations landscape now evolving day by day, customer service has become a key differentiator for consumers. Customer service and quality support has become one of the main drivers of the purchasing decision.
Typical customer support models rely on the phone channel to solve customer problems. But customer support can be optimized through video visual assistance. In fact, visualizing the customer’s environment and guiding her or him in real-time video, can lead to a faster and more efficient resolution of an issue and improve the customer experience.
Apizee will be on Stratégie Clients from April 10 to 12, 2018, an edition built around the theme of the augmented customer relations.
Our team will showcase our solutions and demos for remote visual assistance. Discover how to:
Explore key customer experience statistics for 2026, highlighting where customer expectations are rising and where CX investments pay off.
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Explore the top customer service trends for 2026—a quick look at what’s shaping customer expectations and behaviors in the year ahead.
Customer service: trends not to miss in 2026
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Here is the list of best Call Center Conferences to attend in 2026. Check out the top events, summits and meetups globally that you can plan for this year.
List of Best Call Center Conferences to Attend in 2026
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