Author: Carolina Brando

Visual assistance for field services - Visio-assistance pour les services industriels

The digital transformation of industrial services has been underway for several years now in many sectors of activity. Many companies have gradually integrated solutions to optimize the operations of their field technicians, including visual assistance. This trend has accelerated with the context of the pandemic linked to COVID 19. You will find here a list of key factors to consider when choosing a video-assistance solution...

Read More
Video-assistance and loyalty

Today, one of the main challenges for brands is to build customer loyalty. Indeed, studies show that increasing the retention of the best customers can lead to an interesting increase in economic results. This strategy is even more obvious when we know that retaining customers costs less than acquiring new ones. One of the best ways to retain customers is to offer customer service that...

Read More
Rachat Keyyo Apizee

Paris, September 3, 2020 - Keyyo, a 100% subsidiary of Bouygues Telecom Entreprises, specializing in solutions for SMEs and VSEs, announces that it has recently completed the acquisition of the majority stake in Apizee, editor of open solutions for video-assistance.   Apizee is a French company, created in 2013 by Michel L’Hostis and Frédéric Luart, in Lannion, the cradle of telecommunications in France.   Apizee's video assistance solutions, which...

Read More
Visio-assistance support client - Visual assistance customer support

We are witnessing a transformation of current practices in customer support. Brands are increasingly looking to adapt to customer requirements and integrate new technologies on new contact channels. Among these new channels, the visual assistance is proving to be a very interesting practice. It allows customers to simply show their problem to the technician instead of spending time trying to find the words to describe...

Read More
Mobility for Business Apizee Visual Assistance

Apizee will be from the 1st to the 3rd of October at the Mobility for Business show, a reference show for mobility solutions for businesses. Come to discover our solutions through our demos and conferences.   Since its creation in 2011, the Mobility For Business show has become the essential gathering of actors, decision makers and buyers of professional mobility in all its forms. 4,000 visitors come...

Read More
Security_WebRTC

Communication and video collaboration have never been more important to businesses. Today, real-time video has now become routine and is a core technology in business collaboration.   This is a fact that we do daily with our customers and this trend is confirmed by many studies. A recent study by Global Market Insights on the growth of the video conferencing market by 2024, estimates that this market...

Read More
Visual-assistance oil and gas offshore - Visio-assistance oil and gas offshore

Ascenz Solutions Pte Ltd has signed an agreement with Apizee for the Premium Partnership Program, and both partners will work together to integrate Apizee Diag into Shipulse.   Apizee Diag is Apizee’s WebRTC cloud-based solution that enables users to collaborate with onboard crew real time via a visual assistance platform during vessel inspections, assessments, diagnosis or support processes, and Shipulse is Ascenz’s flagship product that provides a...

Read More
Visual-assistance oil and gas offshore - Visio-assistance oil and gas offshore

Companies in the oil, gas and energy industries today face many challenges, regardless of size, location or product. The collapse of oil prices in 2014 triggered a wave of cost-cutting measures. To ensure its future viability as an industry, oil and gas producers are seeking to reduce their costs and increase the efficiency of their operations.   According to an Accenture study conducted in 2018 on the oil...

Read More
Banner Laval Virtual 2019

Laval Virtual 2019 gathers the VR/AR Community in a 3-Days inspiring, State-of-the-Art, BtoB-oriented Exhibition and Conference program in Laval, France. Learn how to master VR/AR technologies or how to integrate Immersive Techniques in your value chain. Do not miss this opportunity to discover Apizee's solutions.    Apizee provides flexible real-time video interaction enabling our customers to reduce their footprint and travel costs by accessing expert resources remotely, anytime,...

Read More
open

To get our news and content update, subscribe to the newsletter Subscribe

Ask a demo