Author: Carolina Brando

Visual inspection technician

Distance became the new normal in many areas during the COVID-19 pandemic. Digital technologies have made it possible to collaborate from thousands of miles away and ensure continuity of production and services. Whether for risk and asset management, industrial maintenance, site or supply chain inspection, remote visual inspection has proven its value over the long term. ...

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article visio claims management

Video loss adjusting solutions are revolutionizing claims management for insurers by transforming and accelerating the claims process. They reduce processing times and the number of people involved. The COVID-19 epidemic has accelerated the generalization of video loss adjusting, but insurers and adjusting firms must take into account certain considerations to ensure the success of the implementation of this type of solution....

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Apizee is looking for a Customer Success Manager. Join us !   Présentation de l’entreprise     Position   As part of its business expansion, Apizee is opening a new position of Customer Success Manager.   The successful candidate will be responsible for leading the implementation of the customer loyalty strategy. In close collaboration with the sales, projects and technical teams, he or she will ensure a relationship of trust with our clients and...

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Remote loss adjustment - Insurance

The insurance industry is changing very quickly to meet ever-changing customer expectations. A recent survey of business leaders showed that the health situation linked to the COVID-19 pandemic in 2020 has accelerated the digitization of services and solutions in Europe by seven years and insurance is one of the sectors that are banking on digital technology to meet the objective of improving customer service....

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Public health teleconsultation

In recent years, teleconsultation has become one of the most effective ways to meet the challenges of the French healthcare system, particularly in terms of improving access to care. Despite the public authorities' stated intention to develop teleconsultation, the adoption of this practice was very slow until 2020. The epidemic crisis of COVID 19 changed the situation and accelerated the adoption of teleconsultation among physicians...

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Visual assistance for field services - Visio-assistance pour les services industriels

[vc_row][vc_column][vc_column_text]The digital transformation of industrial services has been underway for several years now in many sectors of activity. Many companies have gradually integrated solutions to optimize the operations of their field technicians, including visual assistance. This trend has accelerated with the context of the pandemic linked to COVID 19. You will find here a list of key factors to consider when choosing a video-assistance solution...

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Video-assistance and loyalty

Today, one of the main challenges for brands is to build customer loyalty. Indeed, studies show that increasing the retention of the best customers can lead to an interesting increase in economic results. This strategy is even more obvious when we know that retaining customers costs less than acquiring new ones. One of the best ways to retain customers is to offer customer service that...

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Rachat Keyyo Apizee

Paris, September 3, 2020 - Keyyo, a 100% subsidiary of Bouygues Telecom Entreprises, specializing in solutions for SMEs and VSEs, announces that it has recently completed the acquisition of the majority stake in Apizee, editor of open solutions for video-assistance.   Apizee is a French company, created in 2013 by Michel L’Hostis and Frédéric Luart, in Lannion, the cradle of telecommunications in France.   Apizee's video assistance solutions, which...

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