Blog
  • Read more

    5 ways to turn customer service into a profit center with visual assistance

    Customer service

    5 ways to turn customer service into a profit center with visual assistance

    6 Jan 2022

  • Read more

    [E-Health #3] All about telecare

    Healthcare

    [E-Health #3] All about telecare

    16 Dec 2021

  • Read more

    Assistance services: video assistance as a lever to reduce the carbon footprint

    Insurance

    Assistance services: video assistance as a lever to reduce the carbon footprint

    9 Dec 2021

  • Read more

    The 5 moments of truth in customer relations

    Customer service

    The 5 moments of truth in customer relations

    2 Dec 2021

  • Read more

    6 KPIs to track in Industrial Field Services

    Field service

    6 KPIs to track in Industrial Field Services

    30 Nov 2021

  • Read more

    [E-Health #2] All about tele-expertise

    Healthcare

    [E-Health #2] All about tele-expertise

    4 Nov 2021

  • Read more

    Video call for customer relations: what are the use cases?

    Customer service

    Video call for customer relations: what are the use cases?

    21 Oct 2021

  • Read more

    Customer loyalty in the insurance industry

    Insurance

    Customer loyalty in the insurance industry

    14 Oct 2021

  • Read more

    [E-Health #1] All about teleconsultation

    Healthcare

    [E-Health #1] All about teleconsultation

    7 Oct 2021

  • Read more

    Why is the first contact resolution rate important for customer relations?

    Customer service

    Why is the first contact resolution rate important for customer relations?

    23 Sep 2021