In a world where digital is becoming more and more important, interactions between a company and its customers are often impersonal. Visual assistance integrated into customer service improves the service provided and the customer relationship while guaranteeing remote human contact. By ensuring better mutual understanding, remote assistance positively influences customer satisfaction, after-sales service management, and branding....
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Major ally during the COVID-19 pandemic, teleconsultation has proven to be effective and efficient. Since the beginning of 2020, it has established as a complementary health tool to physical consultation in a medical office. By providing your territory with these tools, you allow healthcare players and patients to benefit from the many advantages of teleconsultation. It is in this sense that GCS e-Santé Bretagne has...
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In the digital age, digitization has become a priority for companies wishing to meet new expectations of their customers. The digital transformation of the customer support requires implementation of tools that allow the company to better communicate. Increasingly used, visual assistance solution is one of these high added value tools....
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