Visio-assistance support client - Visual assistance customer support

We are witnessing a transformation of current practices in customer support. Brands are increasingly looking to adapt to customer requirements and integrate new technologies on new contact channels. Among these new channels, the visual assistance is proving to be a very interesting practice. It allows customers to simply show their problem to the technician instead of spending time trying to find the words to describe...

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Remote work and videoconferencing

The SNCF strike which began on October 18, 2019 continues its evolution with a national strike scheduled for December 5. As transport is highly affected, the alternative of remote work is set up in many companies. In many of them, the success of this action lies in the use of a collaborative videoconferencing tool for the teams. This allows a saving of time and money.   The...

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Security_WebRTC

Communication and video collaboration have never been more important to businesses. Today, real-time video has now become routine and is a core technology in business collaboration.   This is a fact that we do daily with our customers and this trend is confirmed by many studies. A recent study by Global Market Insights on the growth of the video conferencing market by 2024, estimates that this market...

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Visual-assistance oil and gas offshore - Visio-assistance oil and gas offshore

Companies in the oil, gas and energy industries today face many challenges, regardless of size, location or product. The collapse of oil prices in 2014 triggered a wave of cost-cutting measures. To ensure its future viability as an industry, oil and gas producers are seeking to reduce their costs and increase the efficiency of their operations.   According to an Accenture study conducted in 2018 on the oil...

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[vc_row][vc_column][vc_column_text] SMART INDUSTRIES, the great appointment for the connected, collaborative and efficient industry will be held in the framework of the first Lyon edition of GLOBAL INDUSTRIE, the most important industrial event in France, from 5 to 8 March 2019 at the Euroexpo Lyon Exhibition Center. The event will showcase high-level conferences, dozen of innovative startups and solutions for the Industry of the Future with the...

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