Benefits customer relation

In a world where digital is becoming more and more important, interactions between a company and its customers are often impersonal. Visual assistance integrated into customer service improves the service provided and the customer relationship while guaranteeing remote human contact. By ensuring better mutual understanding, remote assistance positively influences customer satisfaction, after-sales service management, and branding....

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Remote loss adjustment - Insurance

The insurance industry is changing very quickly to meet ever-changing customer expectations. A recent survey of business leaders showed that the health situation linked to the COVID-19 pandemic in 2020 has accelerated the digitization of services and solutions in Europe by seven years and insurance is one of the sectors that are banking on digital technology to meet the objective of improving customer service....

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Teleconsultation for territories

Major ally during the COVID-19 pandemic, teleconsultation has proven to be effective and efficient. Since the beginning of 2020, it has established as a complementary health tool to physical consultation in a medical office. By providing your territory with these tools, you allow healthcare players and patients to benefit from the many advantages of teleconsultation. It is in this sense that GCS e-Santé Bretagne has...

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Partnership Marlink Apizee

Apizee's partnership with Marlink extends video assistance services on a global scale, using satellite-based broadband Internet connections. Marlink's range of integrated connectivity provides access to video assistance solutions in the most remote environments for remote maintenance, diagnostics and certification. This partnership will enable Apizee to support maritime and land-based companies worldwide, including mining, oil and gas, and utilities industries....

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