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artificial intelligence health

According to various studies, the development of e-health could represent a potential market of up to 22 billion euros per year in France and 495 billion euros worldwide. 2022 will be the year of consolidation for the digital health market. If you are interested in how e-health will transform medical practices, this article explores the trends that will shape this market in 2022....

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trends customer relations 2022

The pandemic has deeply transformed the business of companies and caused major changes in consumer behavior. In 2021, companies had to consolidate the digital transformation, launched in 2020 for most of them, to meet new customer demands. To do so, brands have adopted relevant strategies and implemented innovative solutions to optimize customer relations. The customer relationship in 2022 will be placed under the sign of...

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Service client centre de profit

Essential to the business of most companies, customer service is often perceived as a cost center, and rising customer expectations in recent years have further accentuated this perception. Customers have become more demanding, more informed, and more volatile. According to a Hubspot study that surveyed customer relationship professionals in companies around the world and of all sizes, 93% of them consider customer expectations to be...

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