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telecare e-health

This month in "e-Health", we focuse on telecare. Integrated in 2019 in the French law on the organization and transformation of the healthcare system, telecare allows remote consultations with pharmacists and medical auxiliaries. It aims to facilitate access to care for all. Find out in this article, everything you need to know about telecare....

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five moments of truth customer

Providing an optimal and satisfying customer experience is essential for brands today. To achieve this, they must not only provide quality products and services, but also create an optimized and fluid customer journey. Indeed, a satisfied customer is much more likely to renew his purchase and to talk about it around him. The customer journey is a series of decisions. Each decision taken by a...

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e-health teleexpertise

Cette semaine dans RDV e-santé, nous abordons le sujet de la téléexpertise. Initialement créée pour le suivi des patients en établissement d’hébergement pour personnes âgées dépendantes (Ehpad), la téléexpertise concerne aujourd’hui l’ensemble des patients. La téléexpertise représente un véritable enjeu pour l’amélioration du système de santé et l’accès aux soins pour tous. Définition, fonctionnement, tarifs, avantages et mise en place...

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