The impact of the COVID-19 crisis, combined with a challenging economic environment and accelerating adoption of technology and digitization, has radically transformed the healthcare industry on both the patient and practitioner sides. 2023 will be the year of consolidation for the digital health market. If you are interested in how telehealth will transform medical practices, this article explores the trends that will shape this market...
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Remote visual inspections can save time, highlight business priorities, and reduce your carbon footprint.It may seem like a big mountain to climb if you’re getting started with remote visual inspections: there’s new technology to understand, regulations to follow, and logistics to consider. In this article, we’ll explain what a remote visual inspection involves, the benefits of performing your inspections virtually, and how to conduct a...
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Your buyers want a personalized, unique, and tailored customer experience. If they don’t get what they’re looking for, they’ll go elsewhere to find it. In this article, you’ll learn what customer experience transformation entails and how to successfully improve your brand’s experience. ...
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Data regulations are constantly changing, but the bottom line is: it’s up to your business to handle employee and customer information responsibly. Doing so is much easier said than done. Digital sovereignty enables your business to effectively and compliantly handle your data. You control what data your business has and where you store it, staying in line with local data regulations. In this article, you’ll...
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Customer service is at the core of customer experience. It’s the service that has changed the most in recent years, and its importance in companies is growing. Salesforce Research recently published its fifth edition of the "State of Service" report in which 8,050 customer service professionals were surveyed....
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