Header_post_01_apizee-exhibits-at-banque-innovation-paris-2016

Apizee will showcase its solutions for real-time customer interaction management on Banque et Innovation 2016 exhibition September the 27th and 28th in Paris la Défense. Come and see how Click to Chat and Click to Video solutions contribute to enhancing customer relationship and improving financial adviser efficiency in the bank and insurance industries.   Keynote: Apizee / Crédit Agricole Tuesday September 27th - 11.30AM   Michel L'Hostis, Apizee CEO and Luigi del Moral, Project Manager for Crédit Agricole...

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Enedis deployed Apizee Diag to allow its network technicians to have a real-time video exchange with their supervisors during a field intervention.   Objective: to secure diagnosis and achieve interventions of an absolute reliability.   When technicians face with a complex ground situation, they share real-time video stream of their smartphone's camera; the experts take photos remotely, annotate them and speed up the problem resolution.   "The big advantage of Apizee is that we...

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About ORPI Anthinea   Incorporated in 1997, ORPI Anthinea is a group of 3 real estate agencies located in Southern part of France in Agde, Béziers and Marseillan. Affiliated to the national ORPI network, the group sells and rents real estate goods and provides fiscal optimization services.   Business objective: streamline digital customer relationship management   Digital is a strategic lead generation channel for ORPI Anthinea with more than 75% of new potential buyers coming either from the corporate website or from...

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Header-5-key-tips-to-successfully-deploy-a-click-to-chat-project

1 - Define objectives upstream   Before searching for a technical partner, define your business objectives: are you looking for new leads ? new paying customers ? trying to transform more visitors into buyers? differentiate ? modernize your brand ? reduce time spent by agents on the phone? All those objectives are obvioulsy valid, they only depend on you. But in any case, no projet may succeed without clearly taking the time to defining objectives...

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Banner 5 reasons to engage your customer

1 - Show your customers you care   Show your customers you value their business by offering them a rich, human and personalized interaction. Create a feeling of closeness that will get your customer base more loyal and help you boost your conversion rates.   2 - Save time on complex problems solving   Leverage all the array of video features (to get more efficient in your support and after-sales duties....

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