Customer cases

Enedis deployed Apizee Diag to allow its network technicians to have a real-time visual assistance with their supervisors during a field intervention.   Objective: to secure diagnosis and achieve interventions of an absolute reliability.   When technicians face with a complex ground situation, they share real-time video stream of their smartphone's camera; the experts take photos remotely, annotate them and speed up the problem resolution.   "The big advantage of Apizee is that we...

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Orpi Apizee click-to-chat

About ORPI Anthinea   Incorporated in 1997, ORPI Anthinea is a group of 3 real estate agencies located in Southern part of France in Agde, Béziers and Marseillan. Affiliated to the national ORPI network, the group sells and rents real estate goods and provides fiscal optimization services.   Business objective: streamline digital customer relationship management   Digital is a strategic lead generation channel for ORPI Anthinea with more than 75% of new potential buyers coming either from the corporate website or from...

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Web2Day Enedis 2016

  WEb2Day is the festival for digital economy professionals organized every year in the shipyard naves of the Machines of the Isle of Nantes, and we were there!   We had the chance to be welcomed by the team of Enedis Pays de Loire in order to demonstrate and test with the show visitors two mobile collaboration solutions chosen in 2015 (remember, at the time Apizee won the 1st regional prize...

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thanks-to-apizee-credit-agricole-normandy-digital-bank-agency-humanize-their-online-customer-meetings

Crédit Agricole digital bank agency selected Apizee solution to communicate with their customers through web-based videoconference. Solution spans web-based text messaging, audio and video calls and gives a more human touch to digital customer relationship. Customers feel more comfortable, online banking services turn innovative and convenient.   Web sites have become fully-fledged customer relationship management devices. However, many people are still reluctant to give away the personalized...

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AMA Apizee partners

Thanks to their complementary expertise, the two companies aim to offer a complete and comprehensive solution for remote consultation, remote support and remote expertise markets. The different features will be directly developed for the connected glasses, targeted at health and industrial professionals.   The purpose of the union and the proposed features   AMA is one of 10 global companies certified "Glass Partner" for the development of enterprise use...

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In partnership with Lafarge, the world leader in building materials, Apizee announces the launch of a new web-based service designed to facilitate remote inspection of industrial equipment. Dominique Wille, Industrial Systems Director at Lafarge IPC: “We manage over 170 cement plants and grinding stations in 50 countries and our priority is to ensure that they are fully operational at all times, with minimal downtime. When there...

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Plein Vent IzeeChat Chatbox

Plein Vent is a tour operator offering various formulas. They chose the IzeeChat solution from Apizee to improve their Customer relation on their web channel. With 500 000 page views per month, 7 Plein Vent advisers handle inquiries from clients and advise daily their visitors in real time. IzeeChat helped to reduce significantly their Hotline incoming calls and optimize inquiry processing time.   Features :    Chat distribution between advisers with implementation of an...

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eco-counter usecase

Eco counter is the worldwide leader in monitoring pedestrians and cyclist in urban and natural environment. Around 8000 counters are installed in different 40 countries worldwide. Eco counter have 3 main offices. In Montreal ( Canada ), Hong Kong ( China ), and main head office is in Lannion ( France ).   Use of Izeelink : Eco counter has been using solution from company Apizee “Izeelink”...

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