First regional award of erdf smart electrical networks contest
Events

First regional award of ERDF Smart Electrical
Networks contest

06/07/2017Web Master
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  • Celebrate CX Day with purpose. Discover what CX Day is, upcoming dates, 10 ways to celebrate, and top influencers shaping customer experience.

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    What Is CX Day and How to Celebrate

    Customer service

    What Is CX Day and How to Celebrate

    5 Oct 2026

  • Discover the key takeaways from the Genesys 2026 report on customer expectations, agentic AI and Europe’s lag.

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    Genesys 2026 State of Customer Experience Report: what agentic AI changes

    Customer service

    Genesys 2026 State of Customer Experience Report: what agentic AI changes

    9 Sep 2026

  • Learn how empathy mapping helps customer service teams understand customer needs, emotions, and behaviors—plus templates and visual support tips.

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    How Empathy Mapping Improves Customer Service Understanding

    Customer Service Frameworks

    How Empathy Mapping Improves Customer Service Understanding

    31 Mar 2026

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