Remote Visual Assistance

Challenge

Industrial services companies typically operate in dozens or even hundreds of expensive and complex facilities or machines. Their availability is essential to maintain production since a breakdown or shutdown can often have an impact on the entire production or service.

When a problem arises, most of the technicians or operators on site need the assistance of experts to find a quick and effective solution. But the travel of experts is expensive and the travel time increases the unavailability of the machine or installation.

Sectors

Utilities

Aeronautics and Aerospace

Transports

Automotive Industry

Construction and civil engineering

Defence

Apizee Solution

Apizee allows your technicians to collaborate in real time with remote experts. Thanks to the techicien mobile device (smartphone, tablet, smart glasses, connected helmet, endoscope…) the expert has the ability to ensure an accurate diagnosis and to assist the technician visually.

Interactions and all media generated (photos, annotated photos) can be saved for documentation or training purposes.

Automated inspection sequencing and reporting features help to optimize inspection and diagnostic processes.

Learn more

Features

Multidevice

The solution is compatible with different types of devices to meet specific contexts of expertise: smartphone, tablets, smart glasses, connected helmet, endoscopes, drones...

Reporting

Features for sequencing inspections through customizable checklists, automatic generation of inspection reports, statistics module and support request management interface.