Customer stories

 

Customer stories

Find out how companies like yours are using video communication with Apizee.

Blog

  • Learn how the C.A.L.M. method helps customer service teams stay composed, de-escalate tension, and resolve issues effectively.

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    How the C.A.L.M. Method Helps Customer Service Teams De-escalate Issues

    Customer Service Frameworks

    How the C.A.L.M. Method Helps Customer Service Teams De-escalate Issues

    27 Feb 2026

  • Discover how the LAER model helps customer service teams listen, acknowledge concerns, and resolve complaints with empathy and clarity.

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    How the LAER Model Helps Customer Service Teams Handle Complaints

    Customer Service Frameworks

    How the LAER Model Helps Customer Service Teams Handle Complaints

    20 Feb 2026

  • Read more

    Everything You Need to Know About Digital Sovereignty

    Blog

    Everything You Need to Know About Digital Sovereignty

    18 Feb 2026

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