Apizee Contact Tag

trends customer relations 2022

The pandemic has deeply transformed the business of companies and caused major changes in consumer behavior. In 2021, companies had to consolidate the digital transformation, launched in 2020 for most of them, to meet new customer demands. To do so, brands have adopted relevant strategies and implemented innovative solutions to optimize customer relations. The customer relationship in 2022 will be placed under the sign of...

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five moments of truth customer

Providing an optimal and satisfying customer experience is essential for brands today. To achieve this, they must not only provide quality products and services, but also create an optimized and fluid customer journey. Indeed, a satisfied customer is much more likely to renew his purchase and to talk about it around him. The customer journey is a series of decisions. Each decision taken by a...

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video call use cases

The video call is a means of communication known by all. But when it is used by businesses, video calling also becomes a tool to improve customer relations. More specifically, video allows brands to enrich their omnichannel strategy and offer an exceptional experience to their customers. The reason why video calling is so interesting is because it can be easily deployed in a multitude of...

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Appel vidéo pour les marques

The health measures linked to the global pandemic have led to a change in the use of digital technology on both the personal and professional sides. Video calling has been one of the most used tools since the arrival of COVID-19. Video conversations have mainly been adopted by companies for teleworking and by individuals to maintain social ties with their close relatives. Beyond these uses,...

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Banner MWC 2018

The Mobile World Congress is the world’s largest gathering for the mobile industry bringing together mobile industry leaders from around the world. This year, the MWC will take place Monday, 26 February through Thursday, 1 March, 2018, in Barcelona, Spain. More than 100,000 visitors and more than 2000 exhibitors are expected.   Grab this opportunity to learn how Apizee democratizes real-time collaboration with a simple web connection. Come visit us and discover...

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Apizee will be exhibiting on September 19th at the 4th edition of the Banque & Innovation forum, a key event in banking and insurance innovations.   Our team will be pleased to welcome you and tell you more about our  solutions for real-time customer interactions mangement. Discover how our click to chat, web callback and videoconferencing solutions can help you to transform your customer relationships, improve your advisors efficiency and participate in the digital transformation in...

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With its 150 000 customers, SFR business team is one of the leaders for telecom and cloud solutions on the french and international markets. SFR chose Apizee’s solution IzeeChat to enlarge its range of products for businesses and also propose a web multicanal customers relationship solution. IzeeChat allows you to interact in real time with your users from a website, with different channels such as chat,...

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