Today, one of the main challenges for brands is to build customer loyalty. Indeed, studies show that increasing the retention of the best customers can lead to an interesting increase in economic results. This strategy is even more obvious when we know that retaining customers costs less than acquiring new ones. One of the best ways to retain customers is to offer customer service that...
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GDPR, four letters that have been for some months in the heart of the concerns of the customer relationship players. The General Data Protection Regulation, approved by the European Parliament on April 14, 2016, will be implemented on May 25, 2018. This new European regulation will establish new rules to protect the personal data of European citizens and will have a significant impact on the...
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The second edition of Viva Technology Paris will bring together from June 15th to 17th those who are creating the world of tomorrow. Nearly 5,000 start-ups and 50,000 visitors are expected to at Porte de Versailles. Apizee is proud to be part of this event with its partners Orange and Enedis. Apizee on the Orange Lab, 15-16 June This year, 20 thematic Labs will allow collaboration, open innovation and...
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Paris, October 4, 2016 - The real-time customer engagement and visual assistance solution provider Apizee, became an active member of the ARFC to defend, enhance and contribute to the evolution and modernization of the customer relations. Apizee provides to multimedia and multi-channel customer interaction solutions in websites (voice, video, screen sharing) for customer relationships players. Apizee solutions can be integrated to the traditional phone systems, allowing a...
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Once again our warmest thanks to the Crédit Agricole Centre Loire specially Luigi del Moral for his intervention besides Michel L'Hostis during "Banque & Innovation Paris 2016" conference. If you did not get the opportunity to attend the conference, you are welcome to download the conference slides (in french) by filling on the application form below. Upload the presentation (french version only) [contact-form-7 id="2130" title="Upload_Banque_Innovation_2016"]...
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Apizee will showcase its solutions for real-time customer interaction management on Banque et Innovation 2016 exhibition September the 27th and 28th in Paris la Défense. Come and see how Click to Chat and Click to Video solutions contribute to enhancing customer relationship and improving financial adviser efficiency in the bank and insurance industries. Keynote: Apizee / Crédit Agricole Tuesday September 27th - 11.30AM Michel L'Hostis, Apizee CEO and Luigi del Moral, Project Manager for Crédit Agricole...
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