In the past, insurance customers were loyal, but today they are very fast moving. Discover the keys to understanding the challenges of customer loyalty in insurance and how remote claims can play a key role in your loyalty strategy....
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The insurance industry is changing very quickly to meet ever-changing customer expectations. A recent survey of business leaders showed that the health situation linked to the COVID-19 pandemic in 2020 has accelerated the digitization of services and solutions in Europe by seven years and insurance is one of the sectors that are banking on digital technology to meet the objective of improving customer service....
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