Plein Vent e-marketing use case : Customer relation optimization solution
Plein Vent is a tour operator offering various formulas. They chose the IzeeChat solution from Apizee to improve their Customer relation on their web channel. With 500 000 page views per month, 7 Plein Vent advisers handle inquiries from clients and advise daily their visitors in real time. IzeeChat helped to reduce significantly their Hotline incoming calls and optimize inquiry processing time. Features : Chat distribution between advisers with implementation of an...
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