Video assistance Tag

trends customer relations 2022

The pandemic has deeply transformed the business of companies and caused major changes in consumer behavior. In 2021, companies had to consolidate the digital transformation, launched in 2020 for most of them, to meet new customer demands. To do so, brands have adopted relevant strategies and implemented innovative solutions to optimize customer relations. The customer relationship in 2022 will be placed under the sign of...

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Service client centre de profit

Essential to the business of most companies, customer service is often perceived as a cost center, and rising customer expectations in recent years have further accentuated this perception. Customers have become more demanding, more informed, and more volatile. According to a Hubspot study that surveyed customer relationship professionals in companies around the world and of all sizes, 93% of them consider customer expectations to be...

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Partnership Marlink Apizee

Apizee's partnership with Marlink extends video assistance services on a global scale, using satellite-based broadband Internet connections. Marlink's range of integrated connectivity provides access to video assistance solutions in the most remote environments for remote maintenance, diagnostics and certification. This partnership will enable Apizee to support maritime and land-based companies worldwide, including mining, oil and gas, and utilities industries....

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Crosscall Apizee Partnership

The French mobile manufacturer Crosscall and Apizee become partners for the distribution of their solutions. Thanks to this partnership, Apizee’s customers will have access to shock-proof, waterproof and high-performance smartphones; adapted to all trades and professional uses. Crosscall devices are 100% compatible with the Apizee technology and makes possible to carry-out remote video-assistance even outdoors or in difficult conditions....

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Visual assistance for field services - Visio-assistance pour les services industriels

[vc_row][vc_column][vc_column_text]The digital transformation of industrial services has been underway for several years now in many sectors of activity. Many companies have gradually integrated solutions to optimize the operations of their field technicians, including visual assistance. This trend has accelerated with the context of the pandemic linked to COVID 19. You will find here a list of key factors to consider when choosing a video-assistance solution...

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Rachat Keyyo Apizee

Paris, September 3, 2020 - Keyyo, a 100% subsidiary of Bouygues Telecom Entreprises, specializing in solutions for SMEs and VSEs, announces that it has recently completed the acquisition of the majority stake in Apizee, editor of open solutions for video-assistance.   Apizee is a French company, created in 2013 by Michel L’Hostis and Frédéric Luart, in Lannion, the cradle of telecommunications in France.   Apizee's video assistance solutions, which...

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Banner Laval Virtual 2019

Laval Virtual 2019 gathers the VR/AR Community in a 3-Days inspiring, State-of-the-Art, BtoB-oriented Exhibition and Conference program in Laval, France. Learn how to master VR/AR technologies or how to integrate Immersive Techniques in your value chain. Do not miss this opportunity to discover Apizee's solutions.    Apizee provides flexible real-time video interaction enabling our customers to reduce their footprint and travel costs by accessing expert resources remotely, anytime,...

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[vc_row][vc_column][vc_column_text] SMART INDUSTRIES, the great appointment for the connected, collaborative and efficient industry will be held in the framework of the first Lyon edition of GLOBAL INDUSTRIE, the most important industrial event in France, from 5 to 8 March 2019 at the Euroexpo Lyon Exhibition Center. The event will showcase high-level conferences, dozen of innovative startups and solutions for the Industry of the Future with the...

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