Explore the evolution of computer vision, its modern applications, and the future of AI-powered visual intelligence across industries.

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Customer service

From Early Experiments to Modern AI: The Evolution of Computer Vision

13 Oct 2025

Celebrate CX Day with purpose. Discover what CX Day is, upcoming dates, 10 ways to celebrate, and top influencers shaping customer experience.

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Customer service

What Is CX Day and How to Celebrate

7 Oct 2025

Explore how AI tools like chatbots, co-pilots, and predictive analytics empower human agents to deliver the best customer experience.

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Customer service

Smarter Support and Faster Resolutions: The Rise of AI in Customer Service

29 Sep 2025

See how visual AI transforms CX and customer service with instant visual guidance, faster resolutions, and smarter interactions.

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Customer service

Can visual AI improve the customer experience? Yes, and here’s how

19 Sep 2025

Discover why integrating video call into Genesys improves the customer experience, speeds up problem resolution and makes agents' work easier.

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Blog

Why you should do video calls in Genesys

3 Sep 2025

Claire Boscq, CX Activator and founder of JCX Alliance, shares her unique approach to wellbeing-led customer experience. Discover her vision in this new Apizee CX Voices interview.

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CX Influencers

[CX Industry Voices] Interview with Claire Boscq

25 Jun 2025

Call Centre Helper’s Xander Freeman spoke to Charles Kergaravat, CMO at Apizee, about the rise of video chat in customer service.

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Customer service

The rise of Video Chat in customer service

20 Jun 2025

Simon Macklin from Salesforce, explains how AI and human empathy combine to shape the future of CX. Discover insights in the latest Apizee CX Voices interview.

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CX Influencers

[CX Industry Voices] Interview with Simon Macklin

19 Jun 2025

Adrian Swinscoe, CX advisor and workshop facilitator, shares why great experiences are built in the present. Check out the latest Apizee CX Voices interview.

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CX Influencers

[CX Industry Voices] Interview with Adrian Swinscoe

11 Jun 2025

Declan Ivory, VP Customer Support at Intercom, shares how tech innovation transforms CX. Discover his bold vision in our CX Industry Voices interview.

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CX Influencers

[CX Industry Voices] Interview with Declan Ivory

6 Jun 2025